teacher, detective, counsellor?

i teach.

i investigate and determine why certain things happen.

now it seems i have to do counselling with the parents.

i knew that somewhere along the line i'll start doing this. and thanks to my PRS days, i remembered to listen. and put myself into her shoes to understand more.

but how do i start to empower them to make a change for a better future? how can i help her see the light at the end of the tunnel?

guess i'll have to take family therapy courses ey?